Reservation Executive
Location: Amy Office, Banani, Dhaka
Company: Be Fresh PLC
Salary Range: 20,000 - 30,000 BDT
Experience Required: 1-4 Year(s)
Education: Minimum Graduation
Key Responsibilities:
- Manage domestic and international ticketing using GDS or airline portals
- Assist clients with itinerary planning and travel documentation
- Coordinate with airlines and travel partners for booking confirmations and changes
- Maintain records of bookings, cancellations, refunds, and reissue
- Provide prompt customer support via phone, email, and in-person
- Ensure compliance with travel policies and visa requirements
- Prepare travel quotations and invoices for clients
Candidate Profile:
- Minimum graduate in any discipline (preferably Tourism, Business, or related field)
- 1–4 years of experience in air-ticketing or travel reservations
- Familiarity with GDS systems (e.g., Amadeus, Galileo, Sabre) is highly preferred
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Detail-oriented with excellent organizational skills
- Passionate about travel and customer service
- Proficiency in MS Office and email correspondence