Reservation Executive

Join our Ticketing Team in Dhaka, Banani Branch. Experience required!

Location: Amy Office, Banani, Dhaka
Company: Be Fresh PLC
Salary Range: 20,000 - 30,000 BDT
Experience Required: 1-4 Year(s)
Education: Minimum Graduation

Key Responsibilities:

  • Manage domestic and international ticketing using GDS or airline portals
  • Assist clients with itinerary planning and travel documentation
  • Coordinate with airlines and travel partners for booking confirmations and changes
  • Maintain records of bookings, cancellations, refunds, and reissue
  • Provide prompt customer support via phone, email, and in-person
  • Ensure compliance with travel policies and visa requirements
  • Prepare travel quotations and invoices for clients

Candidate Profile:

  • Minimum graduate in any discipline (preferably Tourism, Business, or related field)
  • 1–4 years of experience in air-ticketing or travel reservations
  • Familiarity with GDS systems (e.g., Amadeus, Galileo, Sabre) is highly preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Detail-oriented with excellent organizational skills
  • Passionate about travel and customer service
  • Proficiency in MS Office and email correspondence
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